Projects I'm proud of.

A selection of work across brands, websites and digital experiences

Dominion Technical Learning Programs

Built two multi-year technical learning ecosystems: • Electrical Equipment Specialist Training Development Program • Gas Technician Training Program

MY ROLE

Team Lead / Lead Instructional Designer — led a team of three.

FOCUS

Learning Architecture

Curriculum Strategy

Technical Workforce Development

Team leadership

TEAM

3 Instructional Designers

SCOPE

Two Multi-Year Technical Learning Programs · 50 Courses

Dominion Technical Learning Programs

Built two multi-year technical learning ecosystems: • Electrical Equipment Specialist Training Development Program • Gas Technician Training Program

MY ROLE

Team Lead / Lead Instructional Designer — led a team of three.

FOCUS

Learning Architecture

Curriculum Strategy

Technical Workforce Development

Team leadership

TEAM

3 Instructional Designers

SCOPE

Two Multi-Year Technical Learning Programs · 50 Courses

Salesforce Financial Services Cloud

Led learning through enterprise technology transformation.

MY ROLE

Learning & Development Project Lead / Instructional Design Lead

ORGANIZATIONS

Sterling National Bank → Webster Bank

FOCUS

Learning Strategy

Technology Transformation

Project Leadership

Stakeholder Management

Technology-enabled Learning

AUDIENCE

~2,500–3,000 → ~4,000–5,000 employees

Salesforce Financial Services Cloud

Led learning through enterprise technology transformation.

MY ROLE

Learning & Development Project Lead / Instructional Design Lead

ORGANIZATIONS

Sterling National Bank → Webster Bank

FOCUS

Learning Strategy

Technology Transformation

Project Leadership

Stakeholder Management

Technology-enabled Learning

AUDIENCE

~2,500–3,000 → ~4,000–5,000 employees

Core Conversion

Designed learning for organizational transformation

MY ROLE

Senior / Lead Instructional Designer · Project Lead

ORGANIZATIONS

Sterling National Bank → Webster Bank

FOCUS

Learning Strategy

Enterprise Learning

Stakeholder Partnership

Program Delivery

Organizational Change

AUDIENCE

~2,500–3,000 → ~4,000–5,000 employees

SCOPE

Enterprise Core Banking Transformation

Core Conversion

Designed learning for organizational transformation

MY ROLE

Senior / Lead Instructional Designer · Project Lead

ORGANIZATIONS

Sterling National Bank → Webster Bank

FOCUS

Learning Strategy

Enterprise Learning

Stakeholder Partnership

Program Delivery

Organizational Change

AUDIENCE

~2,500–3,000 → ~4,000–5,000 employees

SCOPE

Enterprise Core Banking Transformation

Financial Literacy Curriculum

Built a scalable, community-focused learning curriculum.

MY ROLE

Lead Instructional Designer / Project Lead

ORGANIZATION

Webster Bank

FOCUS

Curriculum Architecture

Instructional Design

Learning Strategy

Audience Needs

Program Sustainability

TEAM

Team of One

SCOPE

Multi-Audience Financial Literacy Curriculum

Financial Literacy Curriculum

Built a scalable, community-focused learning curriculum.

MY ROLE

Lead Instructional Designer / Project Lead

ORGANIZATION

Webster Bank

FOCUS

Curriculum Architecture

Instructional Design

Learning Strategy

Audience Needs

Program Sustainability

TEAM

Team of One

SCOPE

Multi-Audience Financial Literacy Curriculum

Vendor Risk Management

Designed for performance not simply for learning

MY ROLE

Lead Instructional Designer / Project Lead

FOCUS

Performance Improvement

Risk & Compliance

Process Optimization

SCOPE

Enterprise Vendor Risk Management Learning

SOLUTION

Digital Learning and Performance Support

Vendor Risk Management

Designed for performance not simply for learning

MY ROLE

Lead Instructional Designer / Project Lead

FOCUS

Performance Improvement

Risk & Compliance

Process Optimization

SCOPE

Enterprise Vendor Risk Management Learning

SOLUTION

Digital Learning and Performance Support

S&P Global Fundamentals

Coordinated a global onboarding experience across five business divisions.

MY ROLE

Learning Project Lead / Business–Vendor Liaison

S&P Global

FOCUS

Global Onboarding

Stakeholder Partnership

Vendor Collaboration

Executive Coordination

Program Stewardship

Audience

~400–500 employees annually · Global

SCOPE

90-Minute Global New Employee Orientation · Five Business Divisions

S&P Global Fundamentals

Coordinated a global onboarding experience across five business divisions.

MY ROLE

Learning Project Lead / Business–Vendor Liaison

S&P Global

FOCUS

Global Onboarding

Stakeholder Partnership

Vendor Collaboration

Executive Coordination

Program Stewardship

Audience

~400–500 employees annually · Global

SCOPE

90-Minute Global New Employee Orientation · Five Business Divisions

More Work

A curated collection of additional learning initiatives spanning technical, digital, organizational, financial-services, and professional development.

1. Technical & Enterprise Learning

•

Systems Development Life Cycle (SDLC) Curriculum

•

Structured Data Retention

•

Oracle Cloud (Supply Management and Accounting)

•

Zebra Scheduling

•

WireXchange

•

Zavanta by Comprose

Complex systems, processes, and enterprise technology initiatives.
2. Digital & Technology-Enabled Learning

•

Business Online Banking Upgrades

•

Small Business Banking Digital Deposits Application

•

Small Business Banking Digital Lending Application

•

Zelle for Personal and for Business

•

Create Digital

•

Core Banking Systems Training (Aperio, Signature)

Digital products, applications, and technology-enabled experiences.
3. Organizational & Change Initiatives

•

Digital Fluency

•

Diversity, Equity, Inclusion and Belonging

•

Culture Activation

•

Supplier Diversity

•

Change Management

•

Major Incident Management

Organizational capability, transformation, culture, and operational readiness.
4. Financial Services Learning

•

IRA Training

•

Encompass Correspondent Lending Training

•

Client Experience Training

•

Treasury Management

•

Private Client Program

•

Private Client Banking

Learning designed for complex financial-services environments.
5. Professional & Leadership Development

•

Effective Interviewing Skills

•

New Employee Onboarding

•

Remote Employee Management Essentials

•

Career Development Planning

•

Sales Integrity Training

•

Conflict Management

•

Political Contributions 101

People, leadership, and professional effectiveness development.